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777 Rt 70 E, Suite G-104 Marlton, NJ 08053
Customer
Support Center
 

Customer Support Center

Please use the following information for customer support requests only.
For all other inquiries, please use the Connect With Us page.
 

Contact Support

For all non-urgent support issues,

Call: (856) 872-2155, or

Fill out the support ticket below.

 

URGENT Support

For an urgent or work stoppage issue,

Call: (856) 872-2155

Select the urgent option to page an engineer 24x7.

 
Screen Share

Connect to our Remote Support and Collaboration Portal to share your screen with a DLC engineer, attend a webinar, and more.

Quick Pay an Invoice

Pay an invoice without logging in to the portal

Customer Portal

Access your account, pay invoices, update ticket/project status and more.

Training Videos

Instructional videos for SimpleCloud backup and other DLC solutions

Submit a Support Ticket

Open a support ticket anytime – 24 hours a day, 7 days a week.

Support Ticket Type:    NOT URGENT
Completing this form will open a support request within our system.

Please feel free to alternatively call our Customer Support hotline at (856) 872-2155 for any and all support requests.

However, IF THIS IS AN URGENT MATTER, please DO NOT SUBMIT and call our hotline immediately.

Explore how we can support you in other vital IT areas:

How can you meet my businesses' need?

 

How can you help me in my role?

Questions about an IT issue?

Ask DLC Technology