Customer Support Center

Please use the following information for customer support requests only.
For all other inquiries, please use the Connect With Us page.

For all non-urgent support issues,

Fill out the support ticket below.

For an urgent or work stoppage issue,

Select the urgent option to page an engineer 24x7.

Connect to our Remote Support and Collaboration Portal to share your screen with a DLC engineer, attend a webinar, and more.

Pay an invoice without logging in to the portal

Access your account, pay invoices, update ticket/project status and more.

Instructional videos for SimpleCloud backup and other DLC solutions

Open a support ticket anytime – 24 hours a day, 7 days a week.