DLC is a member of the Apple Consultants Network and employs Apple certified engineers to solve the most vexing challenges with your Apple environment.

 

Business-Class Apple Expertise

Have you hired an Apple expert to assist your organization, only to find out that they couldn’t integrate with Active Directory or understand how to integrate Windows 7 in a mac environment? Did they leave your installation with lingering problems and bizarre workarounds? Did they use products that you could purchase off the shelf at a retail electronics store? ...If so, they weren't business class!

Since the DLC team started their careers in Enterprise IT, they are intimately familiar with large and small organizations and multiple technologies including Microsoft, UNIX, Linux, and various networking technologies/standards (e.g.: ATM, Ethernet, token ring, wireless, security/firewalls, etc.). Apple expertise was integrated along the way - placing DLC in a unique position to understand all facets of your organization’s IT requirements and how to integrate the Apple and non-Apple solutions into a unified IT environment.

Not just Apple....

Our team has an average of 16 years of expertise in a variety of technologies and platforms giving us a unique perspective and ability to integrate even the most challenging of environments.

Our expertise includes: (see a complete list here)

Proactive Support Solution - for Apple and Hybrid Environments

IT Support solutions typically fall into two general categories - Break/fix and Managed Services. Break/fix is basically "Call us when you need us" help provided by the hour. Managed services allows an organization to pay a fixed monthly fee for "all you can eat" support (plus an additional charge for anything that is "new" or project-related).

(For customers with Apple environments, it is usually very difficult to take advantage of packaged services since few vendors have the Apple expertise!)

DLC strikes a balance between these approaches with our Proactive Support Solutions. Proactive Support allows for a highly-customized support, management and consulting solution at a consistent monthly cost. When compared to managed service alternatives, typically results in an approach tailored to your business at far less overall cost!

Click here to learn more about Proactive Support!

Consultative Approach

When you first meet with DLC, we will conduct an Initial Assessment of your organization. The goal is to better understand your company and how you use technology. From there, we can start to examine your current technology investment and make suggestions of how to enhance the value of your IT environment. Even one-person companies need an objective view of how they are using technology.

Our assessment is aimed at understanding: "What does your company do?" "How do you leverage technology?" or "Describe to us your processes - manual or automated". -- we do this before we start making any recommendations.

With your business better understood, we can then begin developing a solution customized just for you and your business. No "cookie cutter" solutions here.